Client Experiences
What Clients Say After Working With Us
The accounts below come from individuals and businesses who engaged Themisra across our three practice areas. We present them as they were shared — including where clients noted areas for improvement.
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Clients Served
4.8/5
Average Rating
94%
Repeat Engagements
12+
Years in Practice
Reviews
Client Testimonials
From immigration matters to trademark registrations and mediation engagements, clients from across Bangkok and beyond have shared their experiences.
"I came to Themisra after a previous attempt at handling my own work permit renewal had stalled at the Immigration Bureau for weeks. Within ten days of engaging Siriporn, the situation was resolved and I had a clear picture of what I needed to do differently next time. The communication was calm and direct throughout."
James Hartley
British national, Bangkok
January 2026 · Immigration
"We needed to register three trademarks in Thailand for a brand we were bringing from Europe. The assessment at the beginning was particularly useful — two of the three marks required minor adjustments before filing, which we would not have known without that step. The entire process was handled with minimal disruption to our operations."
Sophie Fontaine
French business owner, Bangkok
December 2025 · IP Registration
"The mediation took a little longer than the initial estimate — closer to eleven weeks — but that was because the other party required additional sessions to reach agreement. What I valued most was that Natthida never pushed for a settlement that did not genuinely reflect what I had asked for. The process felt fair throughout."
Roland Becker
German entrepreneur, Chiang Mai
January 2026 · Dispute Resolution
"As a digital design agency, protecting our creative output in Thailand was something we had put off because we assumed it would be complicated. Themisra made it straightforward. Pattarapong explained the copyright filing requirements clearly and the process ran without any unexpected issues. We now have annual renewals set up through them."
Amara Lim
Malaysian creative director, Bangkok
December 2025 · IP Registration
"We hired two foreign consultants this year and used Themisra for both work permits. They coordinated the entire documentation process and accompanied us to the Ministry of Labour, which removed a lot of the uncertainty. Worth every baht — and we will definitely return when the renewals come up."
Natalia Kowalska
Polish operations manager, Bangkok
January 2026 · Immigration
"I had a landlord-tenant dispute that had been unresolved for four months. I was skeptical that mediation would work, but the assessment session helped clarify what I actually wanted to achieve — which was different from what I thought I wanted. We reached an agreement in two sessions. A much better outcome than I expected going in."
David Tran
Vietnamese entrepreneur, Bangkok
December 2025 · Dispute Resolution
Case Studies
Engagements in Detail
The following accounts offer a fuller picture of three Themisra engagements — the situation at the outset, the approach taken, and the outcome reached.
Immigration — Work Permit
European Tech Company Establishing Bangkok Office
The Situation
A European software company was opening its first Bangkok office and needed work authorisation for two senior employees who had already relocated. Documentation requirements were unclear and one employee's visa category did not straightforwardly permit employment.
Our Approach
We conducted a compliance review of the company's Thai entity structure, recommended the appropriate visa reclassification for one employee, coordinated the full documentation set for both permits, and handled all submissions and follow-up with the Ministry of Labour.
The Outcome
Both work permits were issued within the agreed timeline. The company now uses Themisra for all subsequent immigration matters as their Bangkok team grows. Total engagement: four weeks from initial assessment to permit receipt.
IP Registration — Trademark Portfolio
Australian Food Brand Entering Thai Retail Market
The Situation
An Australian food brand had secured distribution agreements in Thailand before registering its trademarks locally. An assessment revealed one of their three marks was similar to an existing Thai registration in the same goods category.
Our Approach
We filed two marks without modification and worked with the client to develop a visual variant for the third mark that maintained brand consistency while differentiating from the existing registration. All three applications were submitted within the agreed timeline.
The Outcome
All three marks are progressing through examination without objection to date. The client has engaged Themisra to monitor for third-party applications and manage renewals as registrations are confirmed over the coming year.
Dispute Resolution — Business Partnership
Partnership Dissolution Between Co-Founders
The Situation
Two co-founders of a Bangkok hospitality business had reached an impasse over the terms of one partner's exit from the company. Discussions had broken down entirely and litigation was being considered by both parties.
Our Approach
We conducted separate confidential assessment meetings with each party, identified three specific points of disagreement, and structured mediation sessions to address each in order. Both parties participated in four sessions over seven weeks.
The Outcome
A settlement agreement was reached covering the exit valuation, non-compete terms, and handover timeline. Both parties confirmed satisfaction with the outcome. The agreement was executed in week eight — within the standard timeline estimate.
Contact
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If any of the experiences described above resonate with your own situation, we would welcome a conversation.
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Saturday: 10:00–13:00 by appointment
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